Terms & Conditions

Welcome to Nuva Technologies. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms.

1. Definitions

  • “Nuva Technologies” refers to our company, providing Odoo implementation and support services.

  • “Client” refers to any individual or business utilizing our services.

  • “Services” include Odoo implementation, configuration, training, and support.

  • “Website” refers to www.nuva.co.ke.

2. Use of Services

  • Our services are provided on an “as-is” basis and are subject to availability.

  • Clients must provide accurate information and cooperate during implementation.

  • Any misuse of our services, including unauthorized modifications, is prohibited.

3. Payment and Fees

  • Payment terms are agreed upon before service commencement.

  • Invoices must be paid within the specified timeframe.

  • Late payments may result in service suspension or additional fees.

4. Service Delivery & Support

  • We strive to deliver high-quality Odoo implementation and support.

  • Response times for support requests vary based on service level agreements (SLAs).

  • Clients are responsible for ensuring system compatibility and data backups.

5. Intellectual Property

  • All content, including trademarks, logos, and documentation, remains the property of Nuva Technologies.

  • Clients are granted a limited, non-transferable license to use the delivered configurations.

6. Confidentiality

  • We respect client confidentiality and do not share sensitive business information.

  • Both parties agree to protect proprietary data and trade secrets.

7. Liability & Disclaimers

  • Nuva Technologies is not liable for any indirect or consequential damages.

  • We do not guarantee uninterrupted service but will make reasonable efforts to maintain uptime.

  • Clients assume responsibility for decisions made based on our consultations.

8. Termination of Services

  • Either party may terminate services with prior notice as per contract terms.

  • Outstanding payments must be cleared before service termination.

9. Amendments & Updates

  • We reserve the right to update these Terms and Conditions at any time.

  • Clients will be notified of significant changes via our website.

10. Governing Law

  • These terms are governed by the laws of [Your Country/Region].

  • Disputes shall be resolved through arbitration or in the appropriate courts.

11. Contact Us

For any questions or concerns, contact us at:

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.